Vacancies
Vacancies
Case Processor/Administrator
Your life as a Case Handler
With support from your Manager you will be responsible for ensuring clients applications and supporting documentation is input on the relevant system in a timely fashion. You will have a keen eye for detail, love learning new skills and get a buzz from ensuring tasks are managed efficiently.
What you'll do
• Assess incoming work.
• Process cases received from financial advisors
• Follow up calls where necessary whilst managing customer expectations effectively.
• Identify and escalate priority issues.
• Identify marginal gains opportunities and communicate to Line Manager.
• To adhere to company policies at all times.
• Any other duties as assigned by your Line Manager.
Who we're looking for
We're searching for a versatile person who gets what great customer service looks like and has what it takes to deliver it, as well as:
• Attention to detail.
• Excellent data entry and typing skills
• Managing multiple strands of activities
• Responding to queries and simple problem solving.
• Excellent communication skills both written and verbal.
• Time management and prioritization.
• Excellent interpersonal and customer service skills.
• Experience of working to tight deadlines.
To apply
As we work in a highly regulated environment in dealing with sensitive client data, as part of the recruitment process, we require that you undergo financial proprietary and regulation checks.
In the first instance, send your CV to inbox@tamedadmin.co.uk along with your salary expectations. Due to the volume of enquiries expected please be patient, we'll get back to you either way.